Term and Conditions

Homefiresrugs.com  reserves the right to modify or revise these terms and conditions at any time without prior notice. It is strongly recommended that all customers read and review these terms when making purchases from Homefiresrugs.com  to avoid any confusion or disputes.

 

Order Policy

There is a $350.00 minimum on all opening orders.

Payment terms for opening orders are credit card only.
We accept: Visa, Mastercard, American Express, Discover.

There is a $100.00 minimum on all reorders. Payment terms for reorders are credit card, and Net 30 (with approved credit only). 

Returned Check Fee: $35.00

Under Minimum Order Fee: $25.00

Drop Ship Minimum Orders: $67.50

Drop Ship Fee on Qualified Orders: $10.00

 

Return Policy

It is very important to us at Homefires that you are completely satisfied with your rugs, and we have worked diligently to provide you with only the finest quality merchandise. However, we understand that there are times that problems arise and defects may be found.                                   

Please inspect your shipment as soon as it arrives.  We will allow 10 business days after receipt of the shipment to make any claims of damage or defects. Please remember that your rugs are all hand made, and as such there will be natural variations between one rug and another.

If you do feel that a rug needs to be replaced, please contact our Sales and Service Team at: 1-800-782-1198.

They will be glad to take the details of the complaint and issue a Return Authorization number and call tag where appropriate.

Please DO NOT send back unauthorized returns as they will be refused.

Homefires cannot be responsible for merchandise that has left your store with defects, so please be sure that your merchandise is not defective before putting it on the selling floor.

Again, we appreciate your business and look forward to sending you more beautiful Homefires rugs.

 

Privacy Policy


Homefiresrugs.com  is dedicated to the privacy and protection of its customer's information.

By shopping and purchasing goods from Homefiresrugs.com , you agree to defend, indemnify and hold Homefiresrugs.com harmless from and against any and all claims, damages, costs and expenses, including any attorneys' fees, arising from or related to your use of the site.

Homefiresrugs.com  collects payment information through a secured connection to ensure security. Cookies are only stored to track shopping cart information. Customer e-mail, shipping address, and any other information received at checkout is not shared with any other source. Homefiresrugs.com  will only use this information to contact customers when necessary.

Homefiresrugs.com  is not responsible for incorrect shipping information given during checkout. Contact Homefiresrugs.com immediately if any shipping information is incorrect on your order.

Homefiresrugs.com holds the security of the customer's information at the highest priority. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.

Homefiresrugs.com may contain links to other sites which do not have the same terms and conditions and/or privacy policies. It is strongly recommended that you read their terms and conditions before disclosing any personal information to them.

 

Legal


Should there be any legal action taken against Homefiresrugs.com for any reason, it must be brought to the Atlanta, Georgia state or federal courts. All fees must be paid by the consumer. There will be no reimbursement beyond the wholesale price of the merchandise.

Should any part of these terms and conditions be deemed as unenforceable or in opposition of the law, all the other terms and conditions will remain in place and will be enforced to the full extent of the law.

 

 

All prices are in USD. Copyright 2016 Homefires.